Effective Date: January 1, 2024 | Updated: June 1, 2025

At Heather Deveaux Creative, we are committed to providing high-quality creative products, programs, and resources that support your personal and creative growth. Please read this Refund Policy carefully before purchasing any digital products, kits, courses, or creative services.

1. No Refunds
All purchases made for digital products, programs, or creative resources are non-refundable. This policy applies to, but is not limited to:

• Digital downloads, worksheets, templates, and courses
• Art kits, printables, books, and creative challenges
• Custom services such as commissioned artwork or personalized content

All sales are final. Due to the nature of digital products and instant access, we cannot offer refunds once a purchase is made.

2. Commitment to Quality
We stand behind the value and creativity of our work. By purchasing from Heather Deveaux Creative, you agree to engage with the material in good faith and understand that results may vary based on personal participation and engagement. If you have questions about any product or offering prior to purchase, please reach out for clarification.

3. Program Cancellations
In the rare event that a program or digital offering must be canceled by Heather Deveaux Creative, you will receive a full refund or have the option to transfer your purchase to a future session or offering of equal value.

4. Extenuating Circumstances
We understand that unexpected situations may arise. If an emergency prevents you from accessing a time-sensitive offering (e.g., a live workshop or limited-time challenge), please contact us at heatherdeveaux@gmail.com prior to the scheduled start. At our discretion, we may offer credit toward future purchases.

5. Contact Us
If you have questions or concerns about this Refund Policy, please contact us at heatherdeveaux@gmail.com